Colorado Valley Internet 24-Hour Support

- Network Status -

Mail Server Status
Friday, September 26

The mail server migration from the temporary server we were using back to our local mail server is complete. Mail is functioning normally.

Concerning the data recovery process, some subscribers will notice their old email messages, contact list, spam settings, and other data displayed within their account. As far accounts that are still missing data, please be patient as we are still in the process of attempting to recover this data.


24-hour Internet technical support (877) 452-9035.

Our 24-hour Information Line is toll-free (877) 242-1292. A recorded message will deliver status reports on all of our services including Internet and Telephone.

Setup Instructions


56K Dial-Up Setup Instructions:


High-Speed Internet Setup Instructions:

Dial-up Local Access Numbers

Colorado Valley Internet Access Numbers

If Your Number Starts With: 

Dial This Number:

242, 247, 249, 263, 562, 561

247-1000

968, 966 Use your current

743

562-1000

378

968-2608

725

263-1000

865

979-968-2608
Toll free without the 1

(361) 798

979-562-1000
Toll free without the 1

 

Online Support Request Form

 

Colorado Valley Internet
24-hour Technical Support Form
Submit this form and a technician will contact you by phone or email shortly!



Your Name:

* Email Address:  * Username (login):
*You must include your Colorado Valley email address or login to receive support!

Phone Number: Alternate Phone Number:

Please respond by: 

I connect to the Internet with:

The Problem You Are Having
(Please be specific and include the software you are using)

      

Disconnect problems with dial-up access  - Resolution.
High Speed Internet connection troubleshooting - Click here.
Receiving the same email over and over - Resolution.
Unable to open email attachments in Outlook Express -
Resolution.
Why you may receive "Undeliverable" messages for email you did not send - Click here.
Inundated with pop-up ads - Resolution.
Internet Security Information -
Click here.

 

Subscriber Survey Form

 


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